|
Frequently asked questions ( FAQ's)
Its very simple. Select your movie, buy and watch.
We have two options for watching.
- Watch instantly by streaming
- Download and watch later
Most of the movies are downloadable. However you will see a "Watch Now" option on the movie details page if it is streamed as well.
Generally most of the computers work fine with our "Watch Now" feature. However here are the requirements:
- An active broadband connection to the Internet.
- Internet Explorer 6.0 or above, Firefox 1.5 or above, Google Chrome 3.0 or above, or Safari 2.0 or above.
- Adobe Flash Player 9.0 or above.
- Microsoft Windows XP SP2, Microsoft Windows Vista, Macintosh OS X or Linux.
Generally most of the computers work fine to download movies. However here are the requirements:
- An active broadband connection to the Internet and 3 GB free hard disk drive space.
- Microsoft Windows XP SP2, Microsoft Windows Vista, Macintosh OS X or Linux.
- 1024MB of RAM or higher.
- Our download movies comes in either mov or wmv format.
* mov format files can be played using QuickTime 7.1 player or higher. You can download it for free from http://www.apple.com/quicktime/download/
* wmv files can be played using Windows media player 9 or higher. You can download it for free from http://www.microsoft.com/windows/windowsmedia/player/10/default.aspx
* Both mov and wmv files can be played using VLC player. You can download it for free from http://www.videolan.org/vlc/
We are using Paypal to collect payments. Our website does not collect your credit card number or bank account number.
"Watch Now" means that you can watch the Full movie streamed instantly on to your computer, or you can watch a Free preview instantly on to your computer. You will see information on the movie page if the movie is a Free preview or it is a Full movie streaming available online.
Most of these movies are downloadable as well.
"Download Now" means that you can only download the movie on to your computer and watch it whenever you want. This movie will not be streamed.
These movie downloads comes with the full DVD disk image of the movie which you can burn to a DVD or watch it on your computer. Generally these movie file size are bigger compared to other watch online and downloadable movies. This is to preserve the original DVD quality of the movie. DVD movies generally comes with extra footage.
DVD movie files are zipped in .zip format. Once completely downloaded, you can unzip the file using WinZip or using a Free tool like 7zip available at
http://www.7-zip.org/download.html. Once unzipped, you can burn the image to a DVD or watch it on your computer.
When you rent a movie, you have 7 days to finish watching it. Rental period starts from the day you rent the movie.
You must have a broadband Internet connection to watch movies online.
When you buy a movie, you can watch online as well as download the movie to your computer.
All your purchases will be available on your Roku Zinemaya channel for you to enjoy any time of the day.
Roku is a little box that lets you instantly stream tons of entertainment on your TV – without a PC. Please visit www.roku.com for details.
Step1: Go to Roku channel store and add Zinemaya channel.
Step2: When prompted with a registration code, go to http://www.zinemaya.com/roku to complete the registration.
Step3: Buy credits to rent or buy movies directly on your TV. You can add credits starting from $2 - $10 towards the purchase of movies.
Step 4. Go to your Roku Zinemaya Channel, browse the movies section and click “Rent or Buy” to watch movies instantly on your TV.
All the movies that are purchased on http://www.zinemaya.com and on TV can be accessed on your Roku Zinemaya channel, under "MyAccount" section.
Note :
Credits are used exclusively to purchase movies directly from your TV. Any purchases you make on http://www.zinemaya.com will have to be paid separately.
If you do not want to buy credits, you can rent or buy movies directly from http://www.zinemaya.com and then watch them on Roku.
Step1: Go to Roku channel store and add Zinemaya channel.
Step2: When prompted with a registration code, please sign into your http://www.zinemaya.com account, then go to “My Account” then add your “Roku Registration Code” in the text box and click update.
All the movies that are purchased on http://www.zinemaya.com and on TV will be available in your Zinemaya channel’s “My Account” section.
Note :
Credits are used exclusively to purchase movies directly on your TV. Any purchases you make on http://www.zinemaya.com will have to be paid separately.
If you do not want to buy credits, you can rent or buy movies directly from http://www.zinemaya.com and then watch them on Roku.
Click here to buy credits to purchase movies on your Roku Zinemaya channel. You can start buying credits raging from $2 - $10.
Yes, absolutely. Please rent or buy movies from http://www.zinemaya.com and then go to your Roku Zinemaya channel’s “MyAccount”
section to watch them.
You can watch Zinemaya movies on your TV using the Roku digital device.
Please sign in to Zinemaya again. Go to MyAccount > Purchase History and then click on the Get Media link.
Go to MyAccount > Purchase History and then click on the download link to download the movie.
Please contact us at support@zinemaya.com with your payment receipt.
Yes, we do! You can watch free movies, previews and movie trailers on Zinemaya absolutely free. All you need is a FREE account with us.
Please contact us at support@zinemaya.com within 15 days of the purchase. Customer satisfaction is very important to us. We will refund 100% of your payment if we cannot fix the problem.
We send out occasional promotional coupons through our newsletters. You can sign-up on Zinemaya for free to get these newsletters and coupon codes.
Zinemaya is a digital media on demand service where you can watch hit movies, hard-to-find good cinema and thought provoking documentaries and short films primarily from South Asia.
You can watch movies from anywhere and anytime. You don't need a subscription, join us to watch great movies today!
To read more about us visit our About us page.
We primarily host movies, shorts, and documentary films from India. We have a good collection of hit movies, hard to find good cinema, children's genre contents and thought-provoking documentaries and short films.
|
